Most of our goodies are made for dogs and cats, the fur babies we can’t stop spoiling. A few items, like our playpens and cozy hideouts, also work for small pets like rabbits or guinea pigs. Just peek at the dimensions to make sure it’s a comfy fit for your little one.
Waggi Q&A
What types of pets are your products for?
Do you have travel-friendly products?
Absolutely. Whether it’s a weekend road trip, a park day, or just errands around town, we’ve picked smart, portable products that make on-the-go life with pets a breeze.
How do I know what size to order?
Every product page has sizing info, but if you’re unsure, reach out with your pet’s breed, weight, or measurements. We’ll help match you with the right fit because we know one size never fits all.
What if something doesn’t work out?
No stress. Returns and exchanges are easy with us. We know life with pets can be unpredictable, so we keep things simple. Full details are on our Refunds Policy page.
Do you offer gift options or bundles?
Yes! Curated bundles and seasonal gift sets are coming soon. In the meantime, many of our accessories make perfect “just because” gifts for the pet parents you love.
How can I stay updated on new arrivals?
Join our newsletter and follow us on Instagram or Facebook. You’ll be first to know about new drops, promotions, and the fun seasonal collections we roll out.
Who chooses your products?
Every item is paw-picked by our founders, real pet parents who want the best for their own fur babies. We look for things that combine quality, function, and a little bit of joy—because your pet deserves more than just the basics.
How do you test for quality?
We try everything with our own pets first. From chew resistance to washability, nothing hits the shop unless it passes the “would we use this at home?” test.
Are your products safe for puppies and kittens?
Yes! Many of our lightweight, adjustable, and cozy items are perfect for young pets. Just check the size and materials to make sure it’s right for your little explorer.
Do you offer eco-friendly or sustainable options?
We do. We’re mindful about curating brands that use sustainable materials, eco-friendly packaging, and thoughtful production practices. Good for pets, good for the planet.
Do you give back to pets in need?
We do. A portion of every order helps support local shelters and rescues so more animals can find their forever homes.
How is Waggi different from bigger retailers?
We’re not about endless scrolling or overwhelming options. Every product is chosen with care, tested with love, and shipped with a personal touch. Waggi was built by pet parents, for pet parents, to make shopping feel as joyful as a tail wag or a happy purr.
Do you work with shelters, rescues, or wholesale partners?
Yes. Beyond donations, we love collaborating with shelters and community groups. If you’re interested in partnering, reach out, we’d love to connect.
How long will shipping take?
Most orders ship within a few business days. You’ll get a tracking number as soon as your package heads your way, so you and your pet can keep an eye out together.
Do you ship internationally?
Right now we ship within the U.S., but expanding our reach is something we’re exploring for the future.
How do I track my order?
Once your order ships, you’ll receive a tracking link straight to your inbox so you always know where it is.
What if something I want is sold out?
If an item runs out, don’t worry. You can sign up for restock alerts right on the product page so you’ll be the first to know when it’s back.
How do I care for the products I buy?
We include cleaning or care instructions on each product page. Many of our items are machine washable or easy to wipe clean so they stay fresh and ready for play.
Are your toys and accessories safe and non-toxic?
Yes. Safety comes first. We look for non-toxic, pet-safe materials and avoid anything that doesn’t meet our standards for quality.
Do you offer personalized items?
Not yet, but custom name tags, embroidered beds, and other personalized goodies are on our radar. Stay tuned!
Do you have a rewards or loyalty program?
We’re working on one because spoiling pets should come with perks. Watch for pupdates!
